Here we try to cover the most commonly asked questions about us, the services that we offer, and the products we use.
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How long have you been in the balloon decorating business?
Gina’s Balloon Decor was started in 2007. Gina Rivera is the only Certified Balloon Artist in North Alabama area.
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In which areas do you offer your services?
Gina’s Balloon Décor primarily focuses on on-site balloon decorations in the Huntsville|Madison area and the surrounding suburbs (Harvest, Hazel Green, Decatur, Meridianville, Athens). *We only do balloon bouquets deliveries in Huntsville/Madison area. We are also available to travel nationwide for large events.
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Do you have a balloons store? I just need some helium balloons.
At the moment we work from our studio and we are focused on on-site balloon decoration and balloon bouquets deliveries. If you need a certain amount of helium balloons that meets our minimum required, then sure! You can request a quote.
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How long do your balloons last?
The air-filled balloons usually last some days, even weeks when they are not left outside. It is not the same on the exterior since high temperatures can make the balloons weaker. Helium balloons can last hours (latex balloons) but we can extend its lifetime using HI-FLOAT at an additional cost. Balloon bouquets and Hi-Float centerpieces can last several days, sometimes more than what natural flower decoration last.
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Is there a minimum order?
Yes! Gina’s Balloon Decor minimum order for balloon decorations is $200 plus setup/delivery charge. Our minimum order for balloon bouquet deliveries within the Huntsville|Madison area is $100, plus delivery charge.
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How long in advance should I book?
Each event is custom designed for you and takes time to plan and execute. To avoid being disappointed if we are not available for your event date, we strongly suggest you contact us once you have reserved your venue. If you do not have yet the theme, colors, or ideas, but if you know the date and place on which you will make the party, you can make the booking for $100.
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I requested a quote and I want to choose an offer you designed for me. What’s next?
Once your order is finalized, an invoice will be emailed to you that can be paid online with a debit or credit card. The next step is to arrange the deposit payment and accept the service agreement.
***For schools, organizations, and corporations, we understand a check may need to be processed for payment. If a payment cannot be made before the event date, a signed contract will be required***
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Is a deposit required?
Absolutely. A deposit is required to offer you our services at your event. This deposit is 30% of the total price and it must be booked one month in advance at least. The deposit will be 50% when bookings are made within 15-29 days in advance. And a 100% will be required when bookings are made within 7-14 days in advance.
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My event is in less than one week, can you help me?
Of course, I will try. In this case, I can’t guarantee to be available in terms of time, or equipment for your event. We require at least two weeks advance booking for all orders/events. In case I could help you, a 100% deposit is required and a rush booking fee.
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How much does balloon decoration cost?
Balloon decoration remains as one of the least expensive ways to decorate a party. The total cost of a balloon decoration varies according to the type of designs that will be done, its complexity, the number of balloons to be used, location, and travel time, among others. Our minimum required for balloon decorations is $200 and for balloon bouquets for deliveries start at $100. For example, we can make a beautiful children party for $500, but we can also do it for $2,000, everything depends on the designs that we will do.
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Do you ever offer specials for less than $100?
Yes! We offer balloon bouquet specials during the holidays (Valentines Day, Easter, Mother’s Day, Father’s Day, Graduations, etc.) that are under $100.00. Since we have a high volume of orders at that time, we are able to offer smaller and less expensive items for purchase. These are options that are designed in advance and are not able to be custom ordered.
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I have an idea/photo for the design I want, can you re-create it for me?
Yes 🙂 However, we do not copy other artist’s work. We prefer to make something original and unique, custom designed just for you. Request a quote here and send us any picture of reference you have. We will use our creativity to help you make your idea better.
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When will you deliver/install my event decor?
This will depend on the date and time of your event, the decor that is being delivered/installed and venue availability. When possible, we like to install decor the day before the event. We will discuss this with you at the time of booking.
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How long does your setup usually take?
Most of our designs can be set up in less than two hours as most of the construction is done at our studio and transported to your venue.
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Do you guarantee outdoor work?
Not all balloon designs can be used outdoors, especially the helium-filled. We can recommend you what is better for an outdoor decoration but we can’t guarantee outdoor work. We use the best balloons in the balloon industry, but high temperatures, the sun, and the wind don’t allow us to guarantee it.
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Do the delivery option and tear down have an additional cost?
Yes. Both require additional working hours, travel time and staff, in addition to a careful work at the moment of handling our framework. Our delivery charge depends on the location of the event. A strike charge is when we return and remove the decor and our equipment. This is not required for all decor items. Please notify us when booking your decor if a teardown and removal are needed.
*Please note we do not collect after 8:00 PM so you will need to ensure with your venue that we have access for collection the following day and the items can be left overnight.
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Do you make donations to non-profit organizations?
We are very active in our community and would be happy to hear all about your cause. For more detailed information about donation request click here.
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